Privacy Policy

Last Updated: January 29, 2026

This Privacy Policy describes how Temecula Roof Solutions (“Company,” “we,” “us,” or “our”) collects, uses, and discloses information about you when you access or use our website and services (collectively, the “Services”), or otherwise interact with us.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you provide directly to us, including when you:

  • Request a service estimate or consultation
  • Fill out a contact form or communicate with us
  • Create an account or profile (if applicable)
  • Subscribe to newsletters or marketing communications
  • Participate in surveys, promotions, or contests
  • Submit reviews, testimonials, or feedback
  • Apply for employment opportunities

This information may include: full name, email address, postal address, telephone number, property details, project specifications, payment information, and any other information you choose to provide.

1.2 Information We Collect Automatically

When you access or use our Services, we may automatically collect certain information about you and your device, including:

  • Log Information: Internet Protocol (IP) address, browser type and version, operating system, referring/exit pages, clickstream data, date and time stamps, and other system activity.
  • Device Information: Hardware model, unique device identifiers, mobile network information.
  • Location Information: General geographic location based on IP address.
  • Cookie and Tracking Technologies: We and our service providers use cookies, web beacons, pixels, and similar tracking technologies to collect information about your browsing activities. Cookies are small data files stored on your device. You can control cookies through your browser settings, but disabling cookies may affect your ability to use certain features of our Services.

1.3 Information from Third Parties

We may receive information about you from third parties, such as:

  • Service providers and business partners
  • Social media platforms (if you interact with us through social media)
  • Public databases and data aggregators
  • Marketing partners and referral sources

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, improve, and personalize our Services
  • Process and fulfill service requests, estimates, and transactions
  • Communicate with you about services, projects, appointments, and updates
  • Send you technical notices, security alerts, and administrative messages
  • Respond to your inquiries, comments, and requests
  • Provide customer service and support
  • Monitor and analyze trends, usage, and activities in connection with our Services
  • Detect, investigate, and prevent fraudulent transactions and other illegal activities
  • Comply with legal obligations and enforce our terms and policies
  • Send you promotional communications, newsletters, and marketing materials (with your consent where required)
  • Facilitate contests, sweepstakes, and promotions
  • Carry out any other purpose described to you at the time information was collected

3. How We Share Your Information

We may share information about you as follows:

  • Service Providers: With vendors, consultants, contractors, and other service providers who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, customer service, and marketing assistance.
  • Business Partners: With business partners in connection with joint offerings, referrals, or co-marketing initiatives.
  • Affiliates: With our parent company, subsidiaries, and affiliated entities for business purposes.
  • Legal Requirements: When we believe disclosure is necessary to comply with applicable law, regulation, legal process, or governmental request; to enforce our agreements and policies; to protect the security or integrity of our Services; or to protect the rights, property, or safety of our company, our customers, or others.
  • Business Transfers: In connection with, or during negotiations of, any merger, sale of company assets, financing, acquisition, divestiture, or dissolution of all or a portion of our business.
  • With Your Consent: With your consent or at your direction.
  • Aggregate or De-Identified Information: We may share aggregated or de-identified information that cannot reasonably be used to identify you.

We do not sell your personal information to third parties for their direct marketing purposes without your explicit consent.

4. Advertising and Analytics

We may allow third parties to serve advertisements on our behalf and to provide analytics services. These entities may use cookies, web beacons, device identifiers, and other technologies to collect information about your use of our Services and other websites and applications, including your IP address, browser type, pages viewed, time spent on pages, links clicked, and conversion information. This information may be used by us and others to analyze and track data, determine the popularity of certain content, deliver advertising targeted to your interests, and better understand your online activity.

5. Data Retention

We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. The criteria used to determine our retention periods include: the length of time we have an ongoing relationship with you; whether there is a legal obligation to which we are subject; and whether retention is advisable in light of our legal position (such as regarding applicable statutes of limitations, litigation, or regulatory investigations).

6. Data Security

We implement reasonable administrative, technical, and physical security measures designed to protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no security system is impenetrable, and we cannot guarantee the absolute security of our systems or your information. You are responsible for maintaining the confidentiality of any account credentials.

7. Your Rights and Choices

Depending on your location and applicable law, you may have certain rights regarding your personal information:

  • Access and Portability: Request access to and receive a copy of your personal information.
  • Correction: Request correction of inaccurate or incomplete personal information.
  • Deletion: Request deletion of your personal information, subject to certain exceptions.
  • Opt-Out of Marketing: Unsubscribe from promotional emails by following the unsubscribe link in those emails. You may also contact us directly to opt out.
  • Cookies: Control cookies through your browser settings or opt-out mechanisms provided by third parties.
  • Do Not Track: Some browsers support a “Do Not Track” feature. Our Services do not currently respond to Do Not Track signals.

To exercise these rights, please contact us using the contact information below. We may require verification of your identity before processing your request. We will respond to your request within the timeframe required by applicable law.

8. Children’s Privacy

Our Services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that a child under 18 has provided us with personal information, we will take steps to delete such information. If you believe we have collected information from a child under 18, please contact us immediately.

9. International Data Transfers

Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ from those of your jurisdiction. If you are located outside the United States and choose to provide information to us, please note that we transfer the information to the United States and process it there.

Our Services may contain links to third-party websites, applications, or services. We are not responsible for the privacy practices or content of these third parties. We encourage you to read the privacy policies of any third-party services you access.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make material changes, we will notify you by posting the updated policy on our website and updating the “Last Updated” date. Your continued use of our Services after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us.

For California residents: You may have additional rights under the California Consumer Privacy Act (CCPA). Please see our CCPA disclosure or contact us for more information.